Privacy Policy

1. About Us

WP Clinic ("we", "us", "our") is a WordPress support and maintenance service operated by Steve in Adelaide, South Australia. ABN: 29 554 988 406.

We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We collect personal information that you provide directly to us, including:

• Your name and email address (via our free health check, contact, or audit forms)
• Your website URL (to run our diagnostic tools)
• Your phone number (optional, if you choose to provide it)
• Business details such as company name, business category, and keywords (for audit orders)
• Service and billing records — online card payments are currently unavailable, and we never store card details

We may also collect information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URL, via standard web server logs.

3. How We Use Your Information

We use your personal information to:

• Deliver the services you have requested (website audits, maintenance plans, support)
• Send you your audit report and related correspondence
• Send follow-up emails relevant to your website health (you may unsubscribe at any time)
• Respond to enquiries submitted via our contact form
• Process payments and manage your subscription
• Improve our services and website

We will not use your information for any purpose not described in this policy without first obtaining your consent.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted third-party service providers who assist us in operating our business:

• Resend — transactional email delivery. See resend.com/privacy.
• Google — PageSpeed and Safe Browsing APIs used to analyse your website. See policies.google.com/privacy.

We may also disclose your information where required by law or to protect our legal rights.

5. Data Storage & Security

Your data is stored on servers located in Australia or the United States (via our cloud infrastructure provider, Replit). We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

Payment card data is never stored on our systems. Online card payments are currently unavailable on this website. Existing service and billing records are retained.

6. Cookies

Our website uses session cookies necessary for the site to function (such as admin authentication). We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect site functionality.

7. Email Communications

By submitting your email via our free health check or contact form, you consent to receiving follow-up emails about your website's health and our services. Each email includes an unsubscribe link. We comply with the Spam Act 2003 (Cth).

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or out-of-date information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent to email communications at any time

To exercise any of these rights, contact us at the details below.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after any changes constitutes acceptance of the revised policy.